Contact Center Officer (Chinese Speaking) | Cellcard

Contact Center Officer (Chinese Speaking)

Cellcard, a Cambodia’s longest-serving Telecommunications Company, is looking for talented, energetic, innovative & creative to support our growth. Step into your bright future with us today.

Location:
Phnom Penh ( 1 Position  )

Key Responsibilities

  • Handles customer enquiries and complaints
  • Informs and educates customers about Cellcard offers
  • Promotes and sells Cellcard products
  • Performs other tasks as assigned by management

Job Requirements

  • University or fresh graduate students
  • Experienced in Call Center, Sales or Marketing is a plus
  • Chinese and English proficiency
  • Computer literacy
  • The Human Resources Department CamGSM Co., Ltd. No. 33 Preah Sihanouk Blvd., Phnom Penh
  • Tel:  017 333 589 | 077 906 555 | 077 907 555
  • Email:  careers@cellcard.com.kh

Close Date: 30/04/2021

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Frequently Asked Questions

What are the benefits of Serey+?

  • Serey+ $1.5 includes: 15GB data, 100 On-Net mins, 100 On-Net SMS, valid for 7 days. To subscribe: *1615*150# or via Cellcard App
  • Serey+ $4 Plan includes: 25GB data, 2,500 On-Net mins Calls, 2,500 On-Net SMS, valid for 28 days. To subscribe: *1615*400# or via Cellcard App
  • Serey+ $6 includes: 60GB data, 150 On-Net mins Calls, 150 On-Net SMS, valid for 30 days. To subscribe: *1615*600# or via Cellcard App
  • Serey+ $10 includes: 100GB data, 10mins Off-Net Calls, 200 On-Net mins, 200 On-Net SMS, valid for 30 days. To subscribe: *1615*1000# or via Cellcard App

How to subscribe to Serey+?

To Subscribe Serey+ $1.5: Dial *1615*150#

To Subscribe Serey+ $6: Dial *1615*600#

To Subscribe Serey+ $10: Dial *1615*1000#

How to verify if Serey+ subscription was successful?

You will receive a confirmation SMS of your subscription from “Cellcard”.
In the Cellcard App your Serey+ subscription will be shown next to your main balance. You can also select ‘My Plans’ to see all your active subcriptions and remaining bundles. To download the App: https://bit.ly/ccappdl

How to check my main balance?

Dial *1201# and press call.
In the Cellcard App your main balance is shown in the home page. To download the App: https://bit.ly/ccappdl

How to check my remaining bundles ?

In the Cellcard App, select “My Plans” to see all your active subcriptions and remaining bundles. Try It now on Cellcard app

or Dial *1201# and press call.

How to download cellcard app?

The App is available to download for free on​ App stores, Play Store or Huawei App Gallery.
To download the App: https://bit.ly/ccappdl

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