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What are the benefits of the Serey+ plans?

Serey+ plans offer a large data allowance with no restrictions on specific websites, giving you the freedom to use your data as you wish. Serey+ plans also include On-Net minutes, Off-Net Minutes (Only for Serey+ $10), On-Net SMS, and the rollover of unused benefits, ensuring nothing goes to waste.

Who can use the Serey+ plans?

Serey+ plans are available to everyone, especially those who enjoy being online.

What happens if I finish my data before the plan expires?

Your Serey+ plan will auto-renew if you have sufficient main balance. If not, you won’t be able to use data until you top up. Download the Cellcard App and top up here: https://onelink.to/cellcard_app

Why doesn’t Serey+ charge data to my main balance?

This feature helps customers better control their expenses and avoid fast depletion of their balance. Since data is the biggest consumer of main balance, Cellcard Serey stops your internet use when your data is exhausted.

What happens if I finish my call minutes and SMS before my plan expires?

Excess calls and SMS will be charged to your main balance.

What does “Rollover” mean?

Rollover means your plan will carry over the remaining internet data, On-Net or Off-Net call minutes, and SMS when you subscribe to or renew the plan before it expires.

How do I unsubscribe from Serey+?

To unsubscribe, dial *1200#.
Note: If your data is turned on when you unsubscribe, it will consume data from your main balance.

How do I send Cellcard Serey+ plan as a gift to a friend?

Customers can purchase subscriptions as gifts for their friends who are also on the plan. Users can send gifts to family, friends, or loved ones by following these steps:

  • Dial the USSD short code:

*1615*Phone Number*100# for Serey+ $1

*1615*Phone Number*150# for Serey+ $1.5

*1615*Phone Number*400# for Serey+ $4

*1615*Phone Number*600# for Serey+ $6

*1615*Phone Number*1000# for Serey+ $10

  • Log in to Cellcard App, select the plan you want to send, click on “Send Gift,” and enter the recipient’s phone number.

How can I check my remaining balance?

Dial *1201# or use Cellcard App.

What is the official number for support?

For any inquiries, please contact Cellcard’s official number: 1204.

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