Social Pack | Cellcard
Social Pack

If I use Social Pack size S, can I use the apps from Social Pack size M and L?

Each Social Pack is assigned with different and limited apps. Users can only use their assigned apps
from their bundle.

Can I upsize from a small size pack to a bigger size pack?

Yes, The smaller pack will roll-over unused bundle to the new plan and bundle will be accumulated to
one singlebucket.

If I am active on Social Pack but i have no plan bundle and zero main balance, can i still use Social Pack?

Data for the apps that have subscribed is covered inside the app. However, some functions/features
that come from external sources are not covered. In case of the user has no balance or other data bundle,
user cannot use functions/features that come from external sources

Can i stil use the apps even when i already unsubscribed?

In case user unsubscribes, the auto-renewal will be stopped, and the remaining bundle will be kept till

expires

What happens when i unsubscribe and then resubscribe?

If the user re-subscribes to the same bundle or different bundle, the old bundle is wiped out.

Can i use those apps with my browser?

No. the bundle is covered for apps only.

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Want to ask something? Good news, now you can check all the most recent answers to FAQs right here!

Frequently Asked Questions

What are the benefits of Serey+?

  • Serey+ $1.5 includes: 15GB data, 100 On-Net mins, 100 On-Net SMS, valid for 7 days. To subscribe: *1615*150# or via Cellcard App
  • Serey+ $4 Plan includes: 25GB data, 2,500 On-Net mins Calls, 2,500 On-Net SMS, valid for 28 days. To subscribe: *1615*400# or via Cellcard App
  • Serey+ $6 includes: 60GB data, 150 On-Net mins Calls, 150 On-Net SMS, valid for 30 days. To subscribe: *1615*600# or via Cellcard App
  • Serey+ $10 includes: 100GB data, 10mins Off-Net Calls, 200 On-Net mins, 200 On-Net SMS, valid for 30 days. To subscribe: *1615*1000# or via Cellcard App

How to subscribe to Serey+?

To Subscribe Serey+ $1.5: Dial *1615*150#

To Subscribe Serey+ $6: Dial *1615*600#

To Subscribe Serey+ $10: Dial *1615*1000#

How to verify if Serey+ subscription was successful?

You will receive a confirmation SMS of your subscription from “Cellcard”.
In the Cellcard App your Serey+ subscription will be shown next to your main balance. You can also select ‘My Plans’ to see all your active subcriptions and remaining bundles. To download the App: https://bit.ly/ccappdl

How to check my main balance?

Dial *1201# and press call.
In the Cellcard App your main balance is shown in the home page. To download the App: https://bit.ly/ccappdl

How to check my remaining bundles ?

In the Cellcard App, select “My Plans” to see all your active subcriptions and remaining bundles. Try It now on Cellcard app

or Dial *1201# and press call.

How to download cellcard app?

The App is available to download for free on​ App stores, Play Store or Huawei App Gallery.
To download the App: https://bit.ly/ccappdl

How to make my internet faster?

Here’s some

  • Ensure that you are in the service
  • Clear your caches and/or close unused
  • Enable the LTE
  • Restart your phone or turning on/off airplane mode to refresh your session

If you are still facing issues, you can speak with one of our agents by clicking the chat icon on this website or on the Cellcard App.

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